Santa Claus is Coming to Chautauqua Mall


Town center will host safe, socially distanced visits with Santa from Nov. 28 to Dec. 20

Even in the midst of this uncertain time, nothing can stop the magic of the holidays and one of the season’s most cherished traditions – a visit with Santa Claus. Beginning on Saturday, Nov. 28 through Sunday, Dec. 20, families can safely meet and greet Santa at Chautauqua Mall in center court.

The visits with Santa will have a strong focus on health and safety, while allowing for a fun and memorable experience for children and families. Children will have the opportunity to engage in a socially distant conversation and safely pose for a picture with Santa during their visit to Chautauqua Mall’s North Pole.

“Visits with Santa are such a nostalgic part of the holiday season for so many children and families in Chautauqua County,” said Julie Bihler, General Manager at Chautauqua Mall. “We’re thrilled to be able to bring a bit of normalcy and holiday magic to our community, while keeping health and safety as our top priority.”

Santa will make a special appearance on Black Friday, Nov. 27 at noon. Following a fun musical arrival, Santa will read stories to the children. Reservations for this special event are required, for more information on Santa’s Arrival guests can visit Santa will not be available for photos on Black Friday; photos will be available starting on Saturday, Nov. 28.

Santa will be on site to visit with families between the hours of 1 p.m. – 5 p.m. every Saturday and Sunday starting on Nov. 28 through Dec. 20.

Chautauqua Mall remains focused on providing a safe and enjoyable experience for everyone. In the continued need to address COVID-19, the town center has proactively implemented additions to the Code of Conduct, effective until further notice.

These additions include the following guidelines:

  • Practice social distancing and stay at least 6 feet (2 meters) from other people
  • Covering your mouth and nose with a cloth face cover in accordance with state and local guidelines
  • Do not gather in groups
  • Adhere to each individual tenant’s COVID-19 policies
  • Adhere to all federal, state and local regulations, recommendations and mandates regarding COVID-19

The Code of Conduct is posted at the Center and available online at

Chautauqua Mall’s already rigorous disinfectant and cleaning practices will also continue many times per day, including periodically disinfecting areas most susceptible to the spread of germs. Alcohol-based hand sanitizer dispensers are located in highly trafficked areas and walkways for public use. Specifically, social distancing guidelines will be in place around the Santa set, as well as in all queue lines.

For additional information on Chautauqua Mall and visits with Santa, please visit