New Emergency Responders Coming

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This ambulance serves Jamestown Fire Department's increasing need for emergency medical service, but more help is needed.
This ambulance serves Jamestown Fire Department's increasing need for emergency medical service, but more help is needed.

Firefighters don’t just fight fires. And sometimes emergency medics put them out. In Jamestown, New York, Firefighters and medics are often the same person. They might arrive in an ambulance or a fire truck.

But a fire truck never put out a fire and an ambulance never saved a life—not by itself. They are just the tools—indispensable tools—for the people who use them.

Jamestown’s healthcare system and every citizen in the region needs more of those tools—they need the machines and the people.

FIRST PLATOON: Front Left to Right: FF Gary Ingerson, FF Andrew Caruso, FF Eric Herman, FF James Russo, FF Steve Johnston, Lieutenant Shawn Shilling, Lieutenant Robert Bailey, Lieutenant Nathan Alm, FF Josh Benson, FAMS Lieutenant Cris Dahlgren, Battalion Chief Matthew Coon. Back Row Left to Right: FF John Volpe, FF Russ Ferraloro, and FF Milt Johnson.
FIRST PLATOON: Front Left to Right: FF Gary Ingerson, FF Andrew Caruso, FF Eric Herman, FF James Russo, FF Steve Johnston, Lieutenant Shawn Shilling, Lieutenant Robert Bailey, Lieutenant Nathan Alm, FF Josh Benson, FAMS Lieutenant Cris Dahlgren, Battalion Chief Matthew Coon. Back Row Left to Right: FF John Volpe, FF Russ Ferraloro, and FF Milt Johnson.

A Big Job

For nearly 30 years, AlStar provided Ambulances for Jamestown and Chautauqua County. They responded to more than 400,000 calls. On rare occasions, when AlStar could not respond to an ambulance call, the Jamestown Fire Department (JFD) and local volunteer services filled that gap. The ambulance service counted on JFD for back-up on no more than ten percent of their calls.

To fill that backup gap, 53 Jamestown firefighters are now trained and credentialed as Emergency Medical Service (EMS) providers in the fire department’s EMS division.

“We are here to respond to the needs of our community, no matter what your emergency may be,” Samuel B. Salemme, Jamestown’s Deputy Fire Chief, told us in his annual “Report to the City” for 2019. “Our first responders answered 6,360 calls [in 2019]…each presenting different dangers and challenges.”

Unfortunately, JFD’s back-up role in medical emergencies has ballooned far beyond the original plan. AlStar has experienced increasing difficulty in maintaining a full EMS staff for their ambulance service.

“In recent years AlStar Ambulance has been less and less available and the J FD has filled in more and more,” Rob Smith, JFD’s EMS Supervisor told the Gazette.

In 2009, JFD had to back-up AlStar only a few dozen times all year. But by 2018, JFD backed up AlStar more than 500 times, and in 2019, nearly 1,000 times. In 2019, AlStar was unavailable for more than 2,000 calls, requiring even more regional support than JFD could provide alone. Medical service calls now far outnumber fire calls. “With no more than 9 to 12 firemen available on any shift and only one ambulance in the Fire Department,” Smith added, “this created a considerable strain on our personnel and equipment.”

Jamestown Fire operates two EMS vehicles: Medic 35, a fly car for basic EMS life support calls, and Ambulance 1, a basic life support ambulance. Both vehicles are able to respond when AlStar is out of service. Specific Jamestown Engine Companies are also equipped with the same life- saving equipment as Medic 35.

However, when firefighters respond to a 911 call for an ambulance, those firefighters are no longer available to fight fires. In some cases, insufficient staff remains to man a ladder truck. Excess ambulance calls, therefor, can strain JFD’s ability to respond to a fire with all of its trucks.

SECOND PLATOON: Front Left to Right: FF Emily Webster, FF Ben McLaughlin, FF Adam Akin. Back Left to Right: FF Chris Hendrickson FF Alex Clifford, FF Rob Smith, FF Evan VandeVelde, Lt. Brian Achterberg, Battalion Chief Don Mowry, Lt. Jon Winchester, and Lt. Ryan Roush
SECOND PLATOON: Front Left to Right: FF Emily Webster, FF Ben McLaughlin, FF Adam Akin. Back Left to Right: FF Chris Hendrickson FF Alex Clifford, FF Rob Smith, FF Evan VandeVelde, Lt. Brian Achterberg, Battalion Chief Don Mowry, Lt. Jon Winchester, and Lt. Ryan Roush

Solutions Coming

“I knew there was an ambulance problem brewing when I took office as Jamestown’s mayor this year,” Mayor Eddie Sundquist said, “but it jumped to the top of our priority list on day 13 of my term when I received AlStar’s resignation letter. Effective April 1, 2020, they would no longer be providing their services.”
Sundquist was aware of the bond issue that passed recently. The proposed funding included two new ambulances, but AlStar’s resignation prompted new thinking.

“After holding an emergency meeting of County stake-holders, including County officials, fire and emergency responders,” Sundquist said, “we came to the conclusion that a franchise model similar to successful systems at Niagara Falls and Auburn, NY, might be our best alternative.”

THIRD PLATOON: Front Row left to right:  Tucker, FF Emily Webster, FF Ben Sample, FF Nick Madden, FF Jacob Sigular. Back Row left to right: FF Paul Volpe, Lt Keith Olson, BC Andrew Finson, FF Brock Wadsworth, Lt. Tim Glenn, FF Steve Johnston, FF Chris Swanson, FF Kyle Sholl, and Lt. John Johnston.
THIRD PLATOON: Front Row left to right: Tucker, FF Emily Webster, FF Ben Sample, FF Nick Madden, FF Jacob Sigular. Back Row left to right: FF Paul Volpe, Lt Keith Olson, BC Andrew Finson, FF Brock Wadsworth, Lt. Tim Glenn, FF Steve Johnston, FF Chris Swanson, FF Kyle Sholl, and Lt. John Johnston.

An Invitation

According to Zach Altschuler, executive assistant to Mayor Sundquist, a Request for Proposal (RFP) was issued on February 10, 2020. It invited local ambulance services to bid for the exclusive right to provide advanced life support (ALS)/basic life support (BLS) ambulance service to Jamestown in response to 911 calls.

The proposal submission due date is March 11. The Jamestown City Council will award the contract on March 30. The successful service will pay Jamestown a minimum annual franchise fee of $100,000.
The winner will have to respond to at least 90% of the calls dispatched to the City of Jamestown from Mayville, New York. The Jamestown Fire Department will remain the backup service, but this system is expected to greatly reduce the number of emergency medical calls they have to cover. This will relieve, therefor, certain strains on their ability to respond to fires.

FOURTH PLATOON: From Left to Right: Lt. James Gatto, FF Nick Amatuzzo, FF Jeff Hatch, FF Ryan Saunders, FF Dan Mangione. Back Left to Right: FF Dan Balling, Lt. Phil Hanlon, FF Chris Jackson, Lt. Bruce Sheldon, FF Jason Winchester, Battalion Chief Roger Sigular, and FF Nick Grunert. On truck: FAMS Cris Dahlgren.
FOURTH PLATOON: From Left to Right: Lt. James Gatto, FF Nick Amatuzzo, FF Jeff Hatch, FF Ryan Saunders, FF Dan Mangione. Back Left to Right: FF Dan Balling, Lt. Phil Hanlon, FF Chris Jackson, Lt. Bruce Sheldon, FF Jason Winchester, Battalion Chief Roger Sigular, and FF Nick Grunert. On truck: FAMS Cris Dahlgren.

Outstanding Safety Record

In spite of the added strains placed on the Jamestown 911 response system, whether medical, fire, or other, JFD has maintained an outstanding safety record. Not a single JFD firefighter has died in the line of duty in more than 85 years.

Nevertheless, those who made the ultimate sacrifice for their fellow citizens still deserve to be remembered. Please see the accompanying list of names of the brave men lost in the line of duty.

“We are committed to serving our people,” Mayor Sundquist said, “and we appreciate the men and women who keep us safe.”

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Walt Pickut
Walt Pickut’s writing career began with publishing medical research in1971 while working at the Jersey City Medical Center and the NYU Hospital and School of Medicine. Walt holds board registries in respiratory care and sleep technology as well as bachelor's degrees in biology and communication, and a master's degrees in physiology from Fairleigh-Dickinson University in New Jersey, with additional graduate work in mass communication completed at SUNY Amherst. He currently teaches Presentational Speaking in the Houghton College PACE program at JCC and holds memberships in the Society of Professional Journalists and the American Society of Business Publication Editors. He lives in Jamestown with his wife Nancy, an MSW social worker, and has three children: Dr. Cait Lamberton in Pittsburgh, Bill Pickut, a marketing executive in Chicago, and Rev. Matt Pickut in Plymouth, IN.