Michelle L. Jones has been named manager of the Northwest office located at 311 East Fairmount Avenue, Lakewood, New York. Richard Hamister, region president, made the announcement.
As manager, Ms. Jones is responsible for customer service, administration, lending and business development. She will work with the commercial lending, business services, investment management and insurance areas of the bank to provide customers a full-range of financial services. She will also oversee the office’s involvement in community activities.
Ms. Jones comes to Northwest with 28 years of experience in the financial industry, most recently serving as branch manager at KeyBank in Jamestown, New York.
Ms. Jones is a graduate of Jamestown Community College, where she earned her Associate of Liberal Arts degree. She earned her Bachelor of Science degree in Business Management with a minor in Human Resources from Houghton College and her Master of Arts (MSL) in Strategic Leadership from St. Bonaventure University.
In her spare time, Ms. Jones supports the Jamestown Rotary club and has served on boards and volunteered for several organizations throughout her career.
She lives in Ashville with her husband, Matt. They have two adult daughters, Hannah and Haley Jones, who live out of state.