Jamestown BPU Adds “Pay by Text” Option for Bill Payment


Pay by Text is the newest option for Jamestown Board of Public Utilities (BPU) customer bill payments.

The BPU has added this method of payment as another convenient choice for customers. Pay by Text can be utilized 24 hours a day, seven days a week. Payments may be made by debit card, credit card or e-check.

A customer signing up for Pay by Text will receive text notification of the bill, which can be paid with a text message reply once a payment method is established.

To register for BPU Pay by Text, the customer logs on to www.jamestownbpu.com, clicks on the green “My Account” tile on the homepage and is led to the customer profile/account page. On the right side of the page, the customer will see Pay by Text and the word “Manage.” The customer then clicks on Manage and will be directed to the account set-up which includes method of payment. Finally, the customer will complete account sign-up on the cell number they have selected for Pay by Text.

Enrollment in Pay by Text takes only minutes, and once registered, Pay by Text is easy to use. Account information is not held at the BPU but is sent to a third-party protected payor system which is confidential and secure.

“The BPU continuously looks for ways to make the billing and on-time payment process as simple as possible for our customers,” states BPU General Manager David L. Leathers. “Pay by Text is a leading-edge method of payment for our customers and we encourage them to try this newly-offered feature.”

Online bill payment technology also reduces paper waste and helps the environment.

In addition to Pay by Text, the BPU established online payments with the green My Account tile on the homepage of the www.jamestownbpu.com website. Customers may register for paperless billing that notifies them monthly when payment is due. The paperless customer must authorize the payment online. AutoPay is also available through My Account. The AutoPay customer authorizes that payments be made automatically from his or her account each month and is notified when a payment was made.

The traditional method of payments by check or money order may be made at drop-off boxes located at the top of the BPU’s D drive way, on Tracy Plaza at City Hall and in the Jamestown Police Department vestibule on the East Second Street side of City Hall. Payments by mail may be made to the BPU at P.O. Box 700, Jamestown.