I called a client the other day, and got her voicemail. My client’s voice explained in detail how to wait for the beep, leave my name, phone number, and a brief message. Then a second pre-recorded message explained the same thing, almost verbatim. It was a good minute-and-a-half before I could even leave the message. It’s 2017. Everyone has had voicemail for the past 20 years and enough experience with a phone to know how a voicemail service works. Do we really need to be told how to use it repeatedly every single time we make a call?
Shirley Itzenuff & Kent Stan de Noyes